I ordered about $1000 of products from Hanover Supply on route 10 in east Hanover NJ. customer service rep Mindy does not follow through and never checks products before giving them to her customers.
She assured me she checked my products and after having to deal with two other issues, one where they forgot to put my order in and another where the product was wrong, she did it again. She called me to pick up my products and then told me she checked them. They were wrong again. My mistake for giving her another chance.
She is rude and since my order was small, it was no big deal for her. She is always texting and doesn't pay attention when she has customers in the show room.